Is Rakuten Legit? Rakuten is one of the world’s largest eCommerce platforms with over 1.2 billion users worldwide. As its user base grows, so does the question of whether Rakuten is legit. This article will explore the background of Rakuten, its security measures, and customer feedback to help you decide if it’s the right platform for you.
Overview of Rakuten
Rakuten is a Japanese eCommerce company founded in 1997. It is the world’s fourth-largest eCommerce platform, with over 1.2 billion users in over 70 countries. Rakuten offers a wide variety of products and services, from consumer electronics to travel and entertainment. It also provides a loyalty program, Rakuten Super Points, which rewards customers with points for each purchaseIs Rakuten Legit?
Rakuten is also known for its innovative approach to eCommerce. It is the first eCommerce platform to offer its own virtual currency, Rakuten Coin, which customers can use to purchase products and services from the platform. Rakuten also launched its own online marketplace, Rakuten Ichiba, in 2004, which allows third-party sellers to list their products on the platformIs Rakuten Legit?
Security Measures Used by Rakuten
Rakuten takes the security of its users seriously. It offers several measures to protect its customers’ data, including two-factor authentication, SSL encryption, and a secure payment systemIs Rakuten Legit?
Rakuten also has an advanced fraud protection system that uses machine learning and artificial intelligence to detect and prevent fraudulent activities. The platform also has a dedicated security team that monitors and investigates suspicious activitiesIs Rakuten Legit?
Customer Reviews and Feedback
Rakuten has a strong reputation among its customers. The platform has a 4.5/5 rating on Trustpilot, with over 90% of reviews being positive. Customers praise the platform for its wide selection of products, competitive prices, and excellent customer service Is Rakuten Legit?
Pros and Cons of Using Rakuten
Rakuten has many advantages, including its wide selection of products, competitive prices, and loyalty program. It also offers a secure payment system and advanced fraud protection. However, some customers have reported issues with slow delivery times and customer service Is Rakuten Legit?
Customer Service Policies
Rakuten is committed to providing customers with a smooth shopping experience. The website offers an easy-to-navigate interface, and customers can contact customer service via phone, email, and live chat. Additionally, Rakuten provides a comprehensive returns and refunds policy, allowing customers to return items within 14 days of purchase Is Rakuten Legit?
User Reviews of Rakuten
User reviews of Rakuten are generally positive, with many customers praising the website’s wide selection of products and competitive prices. Additionally, customers report that the customer service team is friendly and helpful, and that the website’s security measures are effective Is Rakuten Legit?
Security Measures Taken by Rakuten
Rakuten takes security very seriously and has implemented various measures to protect its customers. All payments are secured with SSL encryption, and customers can pay with a variety of payment methods, including credit cards, PayPal, and Apple Pay. Additionally, customers can opt to use the Rakuten Cash Back program, which offers cash back rewards for purchases made through the website Is Rakuten Legit?
Conclusion
Overall, Rakuten is a legitimate and secure e-commerce website that provides customers with a wide range of products at competitive prices. The website also offers excellent customer service and a comprehensive returns and refunds policy. Based on user reviews, it is clear that Rakuten is a trusted and reliable online shopping destination.It offers a wide selection of products, competitive prices, and a secure payment system. However, customers have reported some issues with slow delivery times and customer service.